Frequently asked questions

The questions people actually ask before locking down an iPhone.

• What do I need? A Mac, a USB cable, and the iPhone. Windows support comes later
• Does setup really erase the phone? Yes, once. That is Apple's requirement for real supervision; the app walks you through a backup first
• Can I undo everything? Yes: plug into any computer, restore, and it is a normal iPhone again
• Do you see my data? No. Signed out, the app has no server and no account; the key stays on your Mac. Signing in stores your phones' settings for backup and the dashboard, and we never sell data (see /privacy)
• What if my Mac dies? The phone keeps working exactly as configured. The supervision key syncs to your other Macs through iCloud Keychain, so a new Mac picks up where the old one left off
• Which iPhones work? Anything that runs iOS 18 or newer (iPhone XS and later). The old iPhone in your drawer is usually perfect
• Can the second phone carry my number? With iOS 27, on carriers that support iPhone Handoff (T-Mobile and Deutsche Telekom are expected first), one number can live on two iPhones and move between them with a double click. The two-phone guide covers it: /guides/two-phones
• Can my kid get around it? Apps and the store are truly gone, and settings are locked. The one honest escape is a full factory reset from a computer, which wipes the phone and removes nothing quietly; you will know
• More than one phone? Free while in early access. The plan: free covers one phone, and plus (one-time, around $20) will cover as many as you like from one Mac
• Android? No, and no plans. tinyphone is iPhone-only
• Is there a subscription? Only if you want the cloud tier, later. The Mac app is free for one phone, and plus will be a one-time purchase